MANAGING YOUR TICKETS ONLINE

NEW! MANAGING YOUR SEASON TICKETS

INTRODUCING GAMEDAY CARDS

 

In early August, you will receive your Atlanta Falcons season tickets. Upon delivery, you’re going to notice one significant change…we’re going paperless!

We heard you loud and clear: no more large paper booklets, no more papercuts trying to successfully tear seats from a thick booklet. The solution -- Gameday Cards!

If you have 4 seats, you get 4 cards (one per seat location). Each person in your party can use their card to enter all 10 home games at Mercedes-Benz Stadium. Can’t attend, no problem – you will be able to electronically transfer or sell your seats. We encourage you to review the educational tools included to best understand the ‘power of the card’.

 

LEARN HOW TO MANAGE YOUR TICKETS ONLINE

 

If you need assistance managing your tickets online, please use the following

guides to assist you with the transferring or selling of your tickets

within your Atlanta Falcons Account.  

 

If you have questions or need additional assistance, any member of the service

team can assist you with your account. Chat live with us online or email us at

fans@falcons.nfl.com.

 

In order to manage your tickets you will need to log into your Atlanta Falcons Account.

HOW TO EMAIL YOUR TICKETS

Log into your My Falcons Account:

 

Select the game that you desire to transfer:

 

Select ‘Transfer tickets’:

 

Select the seat location(s) that you desire to transfer:

 

 

Select 'transfer':

 

 

Select ‘Continue to transfer’:

 

Select the Recipient or Enter a New Contact:

 

Select Recipient if you Entered a New Contact:

 

Choose preferences and then select ‘next step’:

 

Agree to the Terms and Conditions:

 
 

MOBILE - HOW TO EMAIL YOUR TICKETS

Open the Atlanta Falcons Mobile app and select the More (located at the bottom right)

Select Season Ticket Members

Select My Falcons Account

Select Get Started

Input your My Falcons Account Login and Select Sign In

Select the Game you Want to Transfer your Tickets for

(Simply tap the three dots in the upper-right hand corner for the game you want to transfer)

Select Transfer

Select Choose Recipient

Enter Contact Details for the Recipient and Select Use New Recipient

(You may also select a recipient from you Address Book)

Then Select Complete Transfer

HOW TO ACCEPT TRANSFERRED TICKETS

After Tickets have been emailed to you, you will receive an email to Accept Tickets

 

 

You will then Log in or Create an Account:

 

 

Provide details for your New My Falcons Account if necessary:

 

 

Be sure to Agree to Terms of Use in order to select Continue:

 

Review tickets emailed and select Next Step:

 

Agree to Terms of Use and select Complete Transfer:

 

Select Manage More Tickets to Print or Email the Tickets:

 

MOBILE - HOW TO VIEW YOUR TICKETS

Open the Atlanta Falcons Mobile app and select the More (located at the bottom right)

Select Season Ticket Members

Select My Falcons Account

Select Get Started

Input your My Falcons Account Login and Select Sign In

Select the Game you Want to View your Tickets for

(Simply selecting a game does not invalidate your original barcode)

That's It! You are now viewing your ticket for the game!

 

HOW TO SELL YOUR TICKETS

Log into your My Falcons Account:

 

Select the game that you desire to sell:

Select Sell Tickets:

Select the seat location(s) that you desire to sell:

Select Post for sale:

Select Continue to post for sale:

Select Pricing Method (Fixed, Market, or Declining):

Select Your Payout (Amount you will receive for sale):

Choose the date to remove the listing (if not sold):

Select Seat Details (optional):

Enter Details for Deposit (once tickets have sold):

 

Review and then select Submit Listing:

 

MOBILE - HOW TO SELL YOUR TICKETS

Open the Atlanta Falcons Mobile app and select the More (located at the bottom right)

Select Season Ticket Members

Select My Falcons Account

Select Get Started

Input your My Falcons Account Login and Select Sign In

Select the Game you Want to Sell your Tickets for

(Simply tap the three dots in the upper-right hand corner for the game you want to sell)

Select Resell for Cash

Select Start

Select Your Pricing Method and then select Next

 

Then Select When to Remove Your Listing

Then Input your Banking Information

Then select if you want your seats to be sold separately (Splits). 

You can select up to three details about your seats and then select Finish

 

Enter amount you want to receive for your tickets and Select Post for Sale